Freight Charges - Rods & Blinds
Delivery & Freight Charges
General Delivery: We aim to deliver every order as smoothly as possible. Some rural or isolated addresses may incur an additional surcharge. Where direct delivery is unavailable, your order may be sent to the nearest courier or transport depot for collection. Using an urban or business address may help avoid rural surcharges and speed up delivery.
Roller, Sunscreen & Light Filtering Blinds: FREE nationwide delivery on orders over $499, provided no individual blind exceeds 1750mm in length. Orders under $499 are $19.99 nationwide. Blinds from 1800mm to 2325mm may incur an additional charge, while blinds over 2325mm may incur a $30–$55 surcharge per order. Rural delivery surcharges may also apply.
Venetian Blinds: FREE nationwide delivery on orders over $1,999. Orders under $1,999 are charged $20 for the first blind plus $6 for each additional blind. Blinds longer than 2300mm and rural deliveries may incur an additional surcharge.
Curtain Rods: FREE North Island delivery on orders over $1,399 and FREE South Island delivery on orders over $1,749. Orders below these values will have a standard freight charge added at checkout. Rural delivery surcharges may apply, and some rural orders may be delivered to the nearest rural supply store or transport depot for collection.
Delivery Schedule and Back Orders.
Upon dispatch of your order you will be emailed your consignment note number. Generally deliveries are overnight throughout the North Island and two to five working days throughout the South.
Deliveries are made on weekdays Mon - Fri. 8.30am to 5.30pm and will require a signature upon receipt. Should there be any visible damage to your consignment please inspect carefully and write on the consignment note "received damaged".
For goods that are currently out of stock we will inform you via email or phone to advise you that they are on back order and you will not be charged freight.
